Principal QA Engineer Remote EAST

Overview

Remote – East or Central Preferred
Elevate Quality at David’s:
Lead Enterprise QA Strategy and Automation!

Drive the strategy, automation, and execution of enterprise-level software quality initiatives. This senior, hands-on role is perfect for a leader passionate about modern QA frameworks, automation, and enabling engineering teams to deliver secure, high-performing software at scale.

• Must deliver with the mindset of David's dream maker "servant's heart" mentality i.e., you're either serving the guest or serving someone who does
• Must deliver work performance in conjunction with David's brand values of endlessly curious, customer-obsessed, passionately enthusiastic
• Must be able to maintain performance at a "tech start up within a 75-year-old legacy brand" i.e., to be the largest ai-enabled retail, media, and planning marketplace serving life's moments

We Make Dreams Happen!

The Principal QA Engineer will lead the strategy, automation, and execution of enterprise-level software quality and testing initiatives. This role will define and enforce modern QA frameworks across platforms including eCommerce (Shopify), backend services, POS, integrations, and business systems.

This is a senior, hands-on position responsible for elevating quality standards, introducing automation where appropriate, and enabling engineering teams to deliver reliable, secure, and high-performing software at scale.

• Define and own the enterprise QA strategy, including processes, tooling, metrics, and automation architecture.
• Establish and evolve testing frameworks across functional, end-to-end, regression, performance, integration, and UAT testing.
• Build and maintain a scalable test automation strategy, ensuring coverage for Shopify storefronts, APIs, backend systems, and integrated platforms.
• Oversee test planning, execution, traceability, and reporting for large cross-system software releases.
• Partner closely with product, engineering, architecture, and Dev Ops teams to define requirements, acceptance criteria, and risk levels.
• Establish quality gates and governance frameworks aligned to CI/CD release workflows.
• Develop reusable test libraries, automation suites, and QA standards that can scale across teams and product lines.
• Mentor QA engineers, provide coaching, conduct code/test reviews, and foster a culture of engineering excellence.
• Serve as the senior QA authority for the organization, guiding leadership on quality posture, KPIs, tooling investments, and process maturity.

• 7–10+ years of experience in QA, SDET, or automation engineering roles; at least 3+ years in a senior or principal-level position.
• Demonstrated hands-on experience with test automation frameworks such as:
  • Playwright, Cypress, Selenium, TestNG, or similar
• Strong experience testing Shopify-based eCommerce, including storefront testing, checkout flows, subscriptions, payment gateways, fulfillment logic, and integrations.
• Proven experience with API testing using tools like Postman, REST Assured, or similar.
• Familiarity with CI/CD pipelines using Git Hub Actions, Azure Dev Ops, Jenkins, or equivalent.
• Experience with quality metrics, defect management, traceability, and testing governance frameworks.
• Knowledge of performance/load testing tools (e.g., JMeter, Gatling, k6) is strongly preferred.
• Strong understanding of SDLC, Agile methodologies, Dev Ops, and release management in enterprise environments.

• Retail or omnichannel commerce (POS + online)
• Testing Shopify private and public apps, Liquid code, and Graph
  
  QL storefront API
• Experience with test data management and environment orchestration
• Familiarity with accessibility testing frameworks (WCAG compliance)
• Exposure to security testing practices (PCI compliance experience is a plus)

• A strategic thinker who also executes and leads by example.
• Detail-oriented with high standards for usability, performance, and reliability.
• Passionate about automation, efficiency, and continuous improvement.
• Comfortable influencing leadership decisions and elevating engineering culture.
• Able to operate in a fast-paced environment with evolving priorities.

Now…