Lead, Logistics Device Management

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

• Champion a 'Safety First, Quality Always' culture. Ensure the quality of project deliverables, validate that systems meet business requirements and comply with relevant standards, and proactively identify and elevate potential issues to uphold operational excellence.
• Develop and manage comprehensive project plans, including clearly defined scope, resources, and deliverables for WMS peripheral implementations and upgrades.
• Provide technical leadership in the design, configuration, testing, and integration of logistics devices that interface with core SAP modules (ECC, EWM, S/4
  
  HANA).
• Conduct thorough risk assessments in collaboration with operations leadership and end‑users, identifying potential project risks and issues, and developing practical mitigation strategies aligned with real‑world operational needs.
• Perform gap analyses between existing and new processes. Develop and execute robust change management strategies to ensure successful user adoption, minimize resistance, and facilitate smooth transitions.
• Manage project budgets for device‑related leases with appropriate allocation.
• Provide critical on‑site hyper‑care support during production transitions and conduct post‑implementation reviews to identify opportunities for continuous improvement and optimization.
• Expect approximately 75% travel, including weekend support during critical cutover activities, and off‑hours availability for hyper‑care. This role requires significant flexibility to provide seamless support across various US time zones.
• Analyze logistics device needs, identify improvement areas, and implement solutions to enhance operational efficiency and reduce costs related to device management.
• Act as a primary liaison between device suppliers, internal IT teams, and operational stakeholders to ensure smooth operations, effective communication, and timely resolution of issues.
• Compile insightful reports, monitor key performance indicators (KPIs) for device performance and availability, and ensure adherence to company policies, industry regulations, and ethical standards.
• Train and provide ongoing guidance to logistics staff on proper device usage, troubleshooting, and best practices for device management.

• Strong ability to lead, motivate, and hold operational teams accountable for device performance and adherence to established processes.
• Deep expertise in WMS peripherals (voice pick, ring scanner, tablet, stationary & mobile printers, etc.).
• Strong knowledge of SAP modules (ECC, EWM, S/4
  
  HANA) as they relate to WMS hardware integration.
• Exceptional ability to assess complex data, diagnose issues quickly, and implement sound, data‑driven solutions in a fast‑paced environment.
• Excellent verbal and written communication skills, with the ability to effectively interact with all levels of staff, suppliers, and clients.
• Meticulous focus on accuracy in record‑keeping, asset management, and operational execution.

• Bachelor’s degree in supply chain management, logistics, information technology, or a related field.

• Minimum of 5‑7 years of progressive experience in logistics, supply chain operations, or IT support with a strong focus on device management or WMS hardware.

• Less than 10% domestic travel.

• This is a remote position and can be based anywhere in the United States.

The base salary range for this position is $95,100 to $130,790; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for over achievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation…