Institutional Effectiveness Manager

Institutional Effectiveness Manager – Position Summary

The University of New Mexico-Valencia is seeking a dynamic candidate to serve as an Institutional Effectiveness Manager. This role offers the opportunity to make a meaningful impact by supporting institutional improvement, fostering a data‑informed culture, and driving strategic decision‑making.

The Institutional Effectiveness Manager supports data‑informed decision‑making across the College by collecting, analyzing, and presenting data to a variety of stakeholders. This role is responsible for transforming complex data into actionable insights that drive strategic planning, institutional effectiveness, and continuous improvement efforts. The ideal candidate is detail‑oriented, skilled in data visualization, and able to communicate technical information clearly to non‑technical audiences.

This position is eligible for a hybrid schedule after the successful completion of the probationary period.

Located about 30 miles south of Albuquerque in rural Valencia County, the University of New Mexico‑Valencia Campus is a two‑year branch campus of the University of New Mexico which functions as a community college in the region and is designated a Hispanic‑Serving Institution. With an emphasis on teaching excellence, Valencia Campus offers academic transfer programs, technical vocational programs, Adult Basic Education, and Dual Credit high‑school/college courses to Valencia and Socorro Counties.

The faculty and staff serve a student body of over 2,000 credit students per semester.

• Collect, analyze, and interpret institutional data to identify trends, inform strategic initiatives, and support decision‑making.
• Design, develop, and maintain dashboards and reports using tools such as Tableau or Power BI to visualize and communicate insights.
• Manage survey design, administration, and analysis to support program and institutional assessment.
• Collaborate with leadership, faculty, and staff to translate complex data into actionable insights and data‑driven strategies.
• Ensure data accuracy, integrity, and confidentiality while adhering to data governance principles and compliance requirements.
• Support internal and external data reporting, including federal, state, and accreditation requests.
• Monitor key performance indicators and provide timely analysis to identify areas for improvement.
• Contribute to institutional data literacy efforts by supporting training and promoting effective data use across the College.

Bachelor’s degree; at least 3 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year‑for‑year basis.

• Bachelor’s degree or higher in Data Analytics, Statistics, Business, Social Science, Education, or a related field.
• Demonstrated strong analytical and problem‑solving skills.
• Demonstrated excellence in written and verbal communication abilities.
• Demonstrated ability to manage multiple projects and priorities.
• Four or more years’ experience with data visualization and reporting tools (e.g., Tableau, Power BI).
• Experience in higher education institutional research or related analytical fields.
• Four or more years’ experience with survey design and analysis.

This position is eligible for a hybrid remote work agreement (RWA) after the successful completion of the probationary period.

This is a benefits‑eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through tuition remission and dependent education programs. See the Benefits home page for more information.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual…