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Remote Tier 1 Help Desk Associate
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-02
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A government tech service provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional technical support to Veterans. This fully remote role involves assisting with mobile device setup, software troubleshooting, and ensuring client satisfaction. Ideal candidates will have prior technical support experience, strong communication abilities, and familiarity with service desk tools like Service Now. Join a team that values service excellence and commitment to the community.
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Position Requirements
10+ Years
work experience
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