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Remote Tier I Help Desk Technician – Veteran
Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-01-02
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A government IT services provider is seeking an Associate Service Desk Technician - Tier I to deliver first-tier technical support for Veterans. This fully remote role emphasizes exceptional customer service, assisting with mobile devices, application support, and troubleshooting across multiple platforms. Candidates should have at least one year of experience in technical support, a high school diploma, and strong communication skills.
Preferred skills include familiarity with military support and certifications like CompTIA A+. Competitive salary and a commitment to service excellence are key aspects of this role.
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