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IT Support HelpDesk/Support

Remote Tier 1 Help Desk Associate

Remote / Online - Candidates ideally in
Carson City, Douglas County, Nevada, 89702, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology services company is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to Veterans. This remote position involves assisting with mobile device setup, login troubleshooting, and hardware/software issues. Candidates should have strong technical knowledge along with a commitment to service excellence. Preferred qualifications include a high school diploma and technical support experience, with opportunities for certification assistance and a collaborative team environment.
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Position Requirements
10+ Years work experience
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