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Technical Support IT Support

Remote Connected Device Support & Reconciliation Specialist

Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48900, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A government IT services firm is hiring a Connected Device Support & Reconciliation Support Technician to assist Veterans with their telehealth devices. This fully remote position requires strong communication skills and the ability to troubleshoot various devices. Responsibilities include inbound and outbound calls, documentation of interactions, and providing a positive customer experience. Candidates should have a high school diploma or equivalent, with preferred experience in customer service.

The role also offers various employee perks and a supportive work environment.
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