Business Development Representative, AI Trust Solutions; Contractor

Position: Business Development Representative, AI Trust Solutions (Contractor)

Business Development Representative, AI Trust Solutions (Contractor)

Join Trust Lab as a Business Development Representative focused on AI Trust Solutions. This is a contractor position (part‑time 20‑30 hrs/week) with potential to transition to full‑time.

Location: Remote (prefer U.S.) or Hybrid (San Francisco Bay Area)

Employment Type: Contractor (part‑time, 20‑30 hrs/week), with opportunity to grow into full‑time.

About Trust Lab

Trust Lab is a Series‑A, VC‑backed startup founded by ex‑Google executives and industry leaders in AI and digital Trust & Safety. We build AI + human evaluation systems that help enterprises deploy AI agents and GenAI applications with confidence, safety, and measurable quality.

Our mission with Supervise

AI—a platform for monitoring, evaluating, and improving AI agents in production—is to make AI systems more predictable, trustworthy, and aligned with real‑world outcomes.

The Opportunity

This is not a traditional BDR role. You’ll be one of the first go‑to‑market hires supporting Supervise

AI at a critical inflection point. Your work will directly shape:

• Which customers we build with
• How we position AI agent oversight as a category
• How the product evolves based on real customer signals

Work closely with the CEO, product, and engineering leadership to identify, engage, and secure 2–3 design‑partner customers.

What You’ll Own 🚀 Pipeline & Market Creation

• Build top‑of‑funnel pipeline through outbound: cold outreach, warm intros, referrals, and ecosystem connections.
• Target senior stakeholders (VP+, Head of AI/ML, AI Platform, Product, Trust & Safety, Compliance).
• Develop compelling outreach that resonates with teams deploying AI agents and GenAI apps.

🤝 Design Partner Acquisition

• Identify companies strong candidates for early Proof‑of‑Concept and design partnerships.
• Qualify prospects based on technical maturity, urgency, and feedback potential.
• Help structure early conversations that balance sales, discovery, and co‑creation.

🧠 Product & ICP Feedback Loop

• Act as a frontline signal‑gatherer for customer pain points, buying triggers, competitive alternatives, language that resonates or doesn’t.
• Synthesize insights back to product and leadership to refine ICP, messaging, and roadmap priorities.

🧩 Executive‑Level Collaboration

• Partner with CEO and leadership to move high‑value prospects forward.
• Help prep conversations, demos, and follow‑ups for senior‑level meetings.
• Learn how early enterprise deals are shaped from first touch through design partnership.

⚙️ Sales Operations & Rigor

• Maintain strong outreach velocity across email, Linked In, and calls.
• Own CRM hygiene, pipeline tracking, and experiment‑driven iteration on outreach strategies.
• Continuously refine sequences, targeting, and messaging based on performance data.

What We’re Looking For Experience & Mindset

• 2+ years in business development, sales, partnerships, or similar customer‑facing role.
• Comfort operating in early‑stage environments where playbooks are still being written.
• Bias toward action, experimentation, and continuous improvement.

AI & Technical Curiosity

• Strong interest in AI agents, GenAI applications, and how real companies deploy them.
• Ability (or eagerness) to understand and explain technical concepts at a high level.
• Excited to help educate the market on a new category (AI agent oversight & evaluation).

Communication & Presence

• Clear, confident written and verbal communicator.
• Comfortable engaging senior technical and business leaders.
• Able to ask smart questions and guide discovery conversations.

Tooling & Execution

• Fluent with Linked In, Google Workspace, and modern prospecting tools.
• Experience using outreach automation tools (e.g., Hey Reach, Apollo, Hub Spot).
• Highly organized and able to manage parallel outreach and follow‑ups.

Why This Role Is Compelling

• Real ownership:
  Work directly impacts product direction and early customer wins.
• High exposure:
  Work side‑by‑side with experienced founders and operators.
• Category creation:
  Help define how enterprises think about AI agent quality and trust.
• Career acceleration:
  Gain firsthand experience in early enterprise GTM.
• Growth potential:
  Opportunity to expand scope or convert to full‑time.

Culture & Values

At Trust Lab, we care deeply about how we build — not just what we build.

• Integrity & Trust:
  We operate with empathy, honesty, and high standards.
• Mission‑Driven: AI trust is both a business necessity and a societal good.
• Collaborative & Curious:
  We value learning, debate, and shared ownership.

Flexible & Human

We support remote work, autonomy, and sustainable pace.

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