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Remote Tier 1 Help Desk Associate

Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 47500 USD Yearly USD 47500.00 YEAR
Job Description & How to Apply Below
A government IT solutions company is seeking an Associate Service Desk Technician - Tier I to provide exceptional technical support to Veterans. This fully remote role requires strong technical knowledge and a commitment to service excellence. Key responsibilities include mobile device setup and application support, with an emphasis on communicating effectively with non-technical users. Candidates should have at least one year of relevant experience and a high school diploma, while preferred qualifications include IT support certifications.

Competitive pay offered is $47,500 per year.
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Position Requirements
10+ Years work experience
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