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Remote Tier 1 Help Desk Associate

Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading IT services company is seeking an Associate Service Desk Technician - Tier I to provide essential technical support to Veterans. This role demands a strong commitment to customer service while troubleshooting mobile device issues and application support. Candidates must have a strong background in technical support, excellent communication skills, and the ability to guide users through complex issues.

The position is remote, primarily servicing the US area. Preferred qualifications include certifications like CompTIA A+.
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Position Requirements
10+ Years work experience
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