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Remote Tier I Service Desk Technician
Remote / Online - Candidates ideally in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-01-03
Olympia, Thurston County, Washington, 98502, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A government IT solutions provider is seeking an Associate Service Desk Technician - Tier I to deliver excellent technical support for Veterans. This remote role involves assisting users with device setup and troubleshooting, demanding strong technical knowledge and exceptional customer service skills. Candidates should possess a high school diploma, a year of support experience, and familiarity with mobile devices and PCs.
The position offers direct engagement with Veterans, contributing to their tech needs while ensuring satisfaction and ownership of resolution wherever possible.
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