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Remote Service Desk Associate - Tier I

Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
Position: Remote Service Desk Associate - Tier I Support
A prominent IT services provider is looking for an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support for users. This fully remote position within the U.S. requires strong technical knowledge and the ability to assist non-technical users with mobile device setup, application support, and troubleshooting. The ideal candidate should possess excellent customer service skills and be able to handle confidential information with integrity.

Competitive salary package offered.
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Position Requirements
10+ Years work experience
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