Training Analyst; Onsite

Estimated Duration : 6+ months with possible extensions

Work Setting : % of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client

• Availability to work % of the time at the Client’s site in Miami, FL (required);
• Experience in training design and development, preferably in a technical or utility environment
• Experience with eLearning authoring tools (e.g., Articulate, Rise, Canva)
• Experience in change management principles
• Experience with multiple training modalities and adult learning principles

• SAP experience;

• Support the design, development, and delivery of training materials for SAP items impacting back office users
• Collaborate with Subject Matter Experts (SMEs) to ensure training content is accurate, comprehensive, and aligned with operational needs
• Collaborate in the development of multiple training modalities including eLearning modules, videos, simulations, job aids, and instructor-led training materials
• Facilitate instructor-led and / or virtual-led training sessions for back office end-users impacted by SAP implementations
• Support process documentation to capture workflows and system procedures

• Partner closely with SMEs and business stakeholders to gather requirements and validate training approaches
• Work alongside internal training team members to ensure consistency and quality across all training deliverables