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IT Support Technical Support

Remote Tier 1 Help Desk Associate

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A government IT services provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional technical support remotely, focusing on assisting Veterans with mobile device setup and troubleshooting. Candidates should have strong skills in customer service, technical support, and familiarity with mobile technologies. This position requires a high school diploma and at least one year of relevant experience, along with excellent communication skills to guide users effectively.

The role offers a unique chance to make a positive impact on the lives of Veterans.
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Position Requirements
10+ Years work experience
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