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Remote Connected Device Support & Reconciliation Specialist

Remote / Online - Candidates ideally in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Job Description & How to Apply Below
A leading IT service provider is hiring a Connected Device Support & Reconciliation Support Technician to provide remote assistance to Veterans with their telehealth devices. The role includes inbound and outbound call support, device setup guidance, and troubleshooting basic issues. Candidates should have strong communication skills, experience in customer service, and the ability to document interactions accurately. This position emphasizes delivering a professional service while enhancing the user experience for Veterans.
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