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Remote Support Engineer SaaS Platform; LATAM
Remote / Online - Candidates ideally in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-01-03
Plano, Collin County, Texas, 75086, USA
Listing for:
Insight Global
Remote/Work from Home
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A tech-focused company is seeking a Support Engineer to provide remote technical support for a SaaS platform. The role involves addressing technical requirements, troubleshooting issues, and documenting customer interactions. Candidates should have 3-5 years of technical support experience and good knowledge of JSON and XML. Strong bilingual communication skills in English and Spanish are essential. This position offers an opportunity to work with a diverse team and support multinational clients primarily in the LATAM region.
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