Service Manager; Network Operations Hungary

Service Manager (Network Operations) job gary.

• Act as interface between our internal SAP organization and external network infrastructure service providers.
• Translate technical requirements from business units into actionable IT architecture concepts and coordinate their operational implementation with external providers for LAN/WLAN (Cisco), DNS/DHCP, Firewall (Fortigate)/DMZ, and SD-WAN (Aruba)/ Internet. You are responsible for orchestrating all required services with the provider.
• Define and enforce standards for network design, routing, and segmentation, including comprehensive network monitoring and documentation of network standards.
• Implement, operate, and continuously improve test and development networks. Ensure the functionality and security of firewalls.
• Provide secure connectivity between company locations and hosted applications.
• Manage and monitor external IT service providers and vendors in the network infrastructure domain according to agreed SLAs, KPIs, and monthly reports.
• Maintain strong relationships with service providers and conduct regular service review meetings.
• Support budget planning and cost control for the assigned IT services.
• All responsibilities are to be understood in a global context, requiring close coordination with local and international IT teams and business units to drive worldwide harmonization and standardization.

• Proven experience in managing external service providers is essential.
• 2-5 years experience in network design for both LAN and WAN technologies; knowledge of Netscaler, DHCP/DNS, and Network Access Control is a plus.
• Confident in negotiating technical concepts with service providers and driving results.
• Strong analytical skills paired with a structured and goal-oriented working style.
• A team player with a high service orientation and excellent communication skills.
• Assertive and confident in managing external partners.
• Quick to grasp new topics, eager to take responsibility, and proactive in contributing ideas.
• Fluent in English.

• Remote work:
  Enjoy a more flexible schedule for more effective work.
• Annual bonus:
  We recognize and reward your achievements.
• Cafeteria package:
  Customizable benefits to choose what suits you best.
• Travel and remote allowance:
  We contribute to your daily commuting and utility costs.
• Work-life balance:
  It’s important to us that you have time for yourself and your family.
• Professional development:
  Trainings and career advancement opportunities to help you grow continuously
• Corporate events:
  Community programs to help us become more than just colleagues—a real team.