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Strategic Director, Customer Support; Remote
Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-01-03
Denver, Denver County, Colorado, 80285, USA
Listing for:
Second Front Systems
Remote/Work from Home
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A defense technology company is seeking a Director of Customer Support to build and scale the customer support function, ensuring excellence in service delivery for national security missions. This role requires a leader with over 8 years of experience in customer support and a proven track record in leading high-performing teams. Responsibilities include strategizing customer support initiatives, establishing clear communication standards, and collaborating across departments to enhance the user experience.
This position offers a competitive salary and various perks for a fully remote team.
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