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Technical Support

CXone IVR Engineer — Remote & API Integrations

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 112000 - 130000 USD Yearly USD 112000.00 130000.00 YEAR
Job Description & How to Apply Below
A global technology company is looking for a Nice CXOne Developer to enhance and optimize IVR systems for improved customer service experiences. You will collaborate with product and business teams, requiring over 6 years of relevant experience with NICE CXone tools and strong knowledge of contact center KPIs. The role allows for remote work and offers competitive compensation between $112,000 and $130,000 annually, along with comprehensive benefits.
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