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IT Consultant CRM System

Remote CX Incident & Bug Analyst

Remote / Online - Candidates ideally in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: Coinbase
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Consultant, CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency platform in Cheyenne seeks an Analyst for CX Incident Response. In this role, you will manage daily operations of the customer experience team, responding to incidents and communicating with stakeholders. Ideal candidates have expertise in incident management and CRM tools like Salesforce, alongside exceptional communication skills. This position requires a passion for enhancing customer satisfaction in a fast-paced environment and offers a competitive salary plus benefits.
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