Application Administrator

Our client is hiring an Applications Administrator who will oversee a range of tasks related to software applications, including tech support and troubleshooting. The position will provide support directly to end users, including both internal and external teams. The role also involves developing training materials and documentation.

• Subject matter expert on custom built and off the shelf applications.
• Manage and maintain applications, which include managing the bug‑fix process, addition of enhancements or new modules, modifying workflows and configurations, administering and maintaining databases, querying and/or analyzing application data.
• Work with users on feature requests, upgrades, migrations and integrations.
• Update and maintain both system and user documentation.
• Generate reports and database queries using SQL.
• Plan, coordinate, test and communicate application changes.
• Perform deployments of application releases to production.
• Lead ongoing reviews of business processes and optimization strategies.
• Coordinate the development and delivery of training on process changes and how to use the software to promote business adoption of system capabilities and features.
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams and flowcharts for developers and testers to follow.

• Bachelor’s Degree or relevant professional experience.
• Proven experience with database development, maintenance, and data analysis.
• Proficient with SQL.
• Proficient with MS Excel and Word.
• Experience in being a subject matter expert.
• Experience with any reporting tool.

This is a Contract to Hire position based out of BALTIMORE, MD.

The pay range for this position is $32.00 – $36.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA) Transportation benefits Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Dec 29, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.