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IT Support HelpDesk/Support

Remote Tier I Service Desk Technician | Veterans IT Support

Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48900, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 47500 USD Yearly USD 47500.00 YEAR
Job Description & How to Apply Below
A government IT service provider is seeking an Associate Service Desk Technician - Tier I to deliver first-tier technical support to Veterans. This fully remote role involves assisting users with mobile devices and application support while providing exceptional customer service. Candidates should have at least one year of relevant experience, strong technical knowledge, and excellent communication skills. The position is crucial for assisting non-technical users, ensuring a positive experience, and meeting performance metrics.

Salary is posted at $47,500 annually.
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