Lead Citrix Systems Engineer – Network​/Virtualization

Overview

Become a part of our caring community and help us put health first The Lead Systems Engineer is responsible for design, analysis, configuration and maintenance of complex systems software solutions in a virtual environment, based on a thorough knowledge of systems engineering and programming concepts and techniques. Systems software engineering/programming is a specialized area of software engineering/programming focused on software that operates/controls computer hardware and provides a platform for running end user applications.

Includes operating systems, device drivers, utilities, and software; development tools (e.g., assemblers, compilers, etc.). The Lead Systems Engineer works on problems of diverse scope and complexity ranging from moderate to substantial.

• Design, deploy, and manage complex virtual environments using industry-leading platforms (e.g., VMware, Hyper-V, Citrix, Microsoft Azure Virtual Desktop, and others).
• Oversee the lifecycle management of virtual systems, including provisioning, patching, upgrading, and decommissioning.
• Develop and maintain technical standards, procedures, and best practices for virtual infrastructure and remote access solutions.
• Collaborate with cross-functional teams to assess business requirements and deliver scalable, secure, and resilient virtual solutions.
• Lead troubleshooting and incident resolution efforts for virtual platforms, ensuring minimal disruption to business operations.
• Conduct capacity planning, performance analysis, and optimization of virtual resources.
• Mentor junior engineers and serve as a subject matter expert on virtualization technologies.
• Ensure compliance with relevant security policies, regulatory requirements, and audit controls.
• Research emerging trends and recommend adoption of new technologies to improve operational efficiency.

• Our Department of Defense contract requires U.S. citizenship for this position.
• Successfully receive approval for government security clearance (eQIP – electronic questionnaire for investigation processing). Employment with Humana Government Business is contingent upon your having access to government information and systems
• 7+ years of hands-on experience in virtualization engineering and infrastructure management.
• Strong expertise in enterprise virtualization technologies (e.g., VMware vSphere/ESXi, Microsoft Hyper-V, Citrix Virtual Apps and Desktops, cloud virtualization platforms).
• Solid understanding of networking, storage, and security concepts in virtual environments.
• Excellent problem-solving, communication, and documentation skills.
• Experience with Citrix Net Scaler in the Gateway configuration and load balancing.

• Bachelor’s degree in Computer Science, Information Technology, or related field;
• Relevant certifications such as VCP, CCA, MCSE, or equivalent.
• Experience with hybrid cloud or multi-cloud virtual infrastructure.
• Familiarity with Dev Ops practices and Infrastructure as Code (IaC).
• Proficiency with scripting and automation tools (e.g., Power Shell, Python, or similar).

This role will also provide support for Humana Government Business and will require a clear background investigation performed by the Defense Counterintelligence and Security Agency.

Location/Work Style:
Remote US. Must be able to work Eastern Standard Time (EST) hours beginning at 9:00 A.M. EST.

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• 401(k) retirement savings plan with employer match once eligible
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet…