Enterprise Account Manager; REMOTE OK

Enterprise Account Manager

The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud.

With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, Spain, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse.

As an Enterprise Account Manager at Arkose Labs, you will drive revenue growth within our most strategic accounts. This role focuses on expanding relationships with Fortune 500 companies protecting themselves from sophisticated fraud and bot attacks. You'll navigate complex, technical sales cycles while partnering cross-functionally to deliver exceptional customer outcomes.

• Own and execute expansion strategy for assigned enterprise accounts ($500K+ ARR)
• Identify and close upsell, cross-sell, and multi-product opportunities
• Drive enterprise-wide platform adoption across business units and geographies
• Build and execute multi-year strategic account plans targeting 30%+ net revenue retention

• Orchestrate sophisticated sales cycles involving multiple stakeholders, business units, and decision makers
• Navigate enterprise procurement processes, security reviews, and legal negotiations
• Lead commercial discussions including pricing, contract structuring, and ROI justification
• Partner with Solutions Engineering, Product, Legal, and Customer Success to advance deals

• Develop C-level relationships with CISOs, fraud leaders, and business unit executives
• Understand customer strategic initiatives and business priorities
• Position Arkose as a strategic partner, not a vendor
• Conduct Executive Business Reviews demonstrating business impact and ROI

• Experience selling to CISOs, fraud teams, or security organizations
• Background in SaaS or technical security solutions
• Knowledge of MEDDPIC, Command of the Message, or similar methodologies

At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, and more. We're not just a company; we're a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.

At Arkose Labs, you're not just an employee; you're part of a visionary team driving global change. We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.

• People : first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
• Team Work :
  We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
• Customer Focus :
  We empathize with our customers and obsess about solving their problems
• Execution : with precision, professionalism and urgency
• Security :
  It's the lens through which we implement our processes, procedures, and programs

• Competitive salary + Equity
• 401k plan
• Robust benefits package- 85% medical, dental, vision coverage for employees and 75% for dependents
• Flexible PTO
• Life insurance coverage
• Short and Long Term Disability Insurance paid by the company
• Generous nationwide parental leave policy
• Amazing discounts program
  
  Wellbeing package including mental health and gym discounts
• Flexible working hours to support personal well-being and mental health
• Employee Assistance Program

Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.

The anticipated total OTE is $ to $ Equity and benefits may be provided as part of the compensation…