Lead DevOps Engineer; WebOps Cloud Support & Automation - Companies - SEO

Lead Dev Ops Engineer (Web Ops Cloud Support & Automation) – Companies House - SEO

Employer: Manchester Digital

Location: Remote working (anywhere in the UK)

As a Lead Dev Ops Engineer
, you will be at the heart of our mission to deliver secure, resilient, and high‑performing services that support millions of users. You’ll join a large, diverse team of engineers and help shape our Dev Ops strategy and transform the future of digital services.

We maintain 99.5% service availability over the past five years and pride ourselves on a team‑first culture. This role offers a chance to lead with impact, drive continuous improvement, and mentor colleagues across the organisation.

Our benefits package includes flexible working with no core hours, 30 days annual leave, 8 bank holidays, 1 privilege day, and enrolment into the Civil Service Pension scheme.

Security Clearance is essential and you must have lived in the UK for at least 3 of the last 5 years. The role also requires participation in a 24/7/365 on‑call rota.

While the team is based in Cardiff, hybrid contracts are standard; remote contracts may be considered if commuting is not practicable.

• Release, maintenance, upgrades, and automation of services.
• Resolve Service Now incident issues and conduct root‑cause analysis.
• Develop projects that improve the range and quality of digital services.
• Contribute to the transformation of company systems during times of great change.
• Support the recently migrated AWS cloud estate.
• Develop management skills as part of your career development.
• Coach and mentor other IT professionals.
• Network and engage with stakeholders to deliver improvements.
• Participate in the on‑call rota (24/7/365).

• Incident/Problem resolution and root‑cause analysis.
• Problem resolution via coding and scripting.
• Ad-hoc reporting and data management.
• Proven experience in an IT environment, preferably Ops, and leading a technical team.
• System software build and release – automation of manual processes, including code deployment and environment provisioning.
• Setting up performance monitoring, alerting, and tuning for web‑based services and APIs.
• Coaching and support for non‑functional requirements, ensuring availability, security, capacity, and performance for services.
• Continuous improvement activities with cross‑team collaboration.
• Excellent customer focus, communication, and networking skills.
• Mentoring and leading less experienced team members.

• Unix/Linux in a support or development environment.
• Dev Ops and associated technologies – continuous delivery, agile Scrum.
• Supporting infrastructure in the cloud.
• Database querying.
• Coding (any type).
• AWS, Java, Terraform, Concourse, Ansible, Docker, JSON, SQL, GIT, Tibco iProcess, Doc1 (experience in similar technologies will be considered).

• Changing and improving.
• Managing a quality service.
• Working together.
• Delivering at pace.
• Developing self and others.

Mid‑Senior level

Full‑time

Management and Manufacturing

Technology, Information and Internet

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