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Technician III – Remote ; Wisconsin Resident
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-01-04
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
Sundial Software
Remote/Work from Home
position Listed on 2026-01-04
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A government support agency is seeking a Technician III to deliver multi-tier technical customer support. This position, primarily remote, requires a Wisconsin residency and may involve up to 20% in-state travel. The ideal candidate should have 5-7 years of experience in customer-facing tech support, and familiarity with ticketing systems. Strong interpersonal skills are essential for collaboration and customer communication. Responsibilities include managing support tickets and assisting with infrastructure maintenance.
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