Senior Systems Project Specialist

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with offices in Jacksonville, FL and Atlanta, GA, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community.

We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Senior Systems Project Specialist (Full Time)

We are seeking a Senior Systems Project Specialist who will be responsible for understanding both the inner workings of our key insurance systems (Policy Administration System, Claim Administration system, Customer portals, etc.), their external third-party integrations, and the underlying business processes that they support. This role works closely with our business users to understand their needs, with the technology staff to understand the inner workings of our technology systems, and with our key vendor partners to help maintain and enhance those systems.

This is an important role for our company, intended to drive change initiatives and ensure that our key business systems and integrations meet business needs and are continuously improved for greater efficiency. This position requires excellent interpersonal and communication skills, a solid understanding of the insurance business, and the ability to plan and implement incremental improvements to systems that decrease costs and increase employee efficiency.

This position reports directly to the Vice President of Information Technology in our Glastonbury, CT home office.

• Lead project management/steering committees to prioritize changes and updates to key systems
• Gather complex business logic requirements and manage upgrade implementations
• Coordinate changes to key business systems such as ISI, Invoice Cloud, and our Policyholder and Broker portals
• Understand, maintain, and enhance third party data integrations
• Facilitate business system design, maintenance, enhancement, and training
• Function as a subject matter expert regarding reporting and business systems data
• Manage key vendor relationships and expenses

• Learn and understand our systems and how they integrate with each other and third-party integrations
• Execute within a framework that leverages our systems to achieve desired business outcomes
• Operate within a defined budget and recommend prioritization of projects based on business need
• Respond to business requests in a professional manner with an appropriate sense of urgency
• Other duties may also be assigned as the needs of the company evolve

• 5-7 years in business operations, analysis, architecture, or project management
• Experience with the insurance industry (Professional Liability insurance preferred)
• Experience in managing and coordinating Policy Administration systems preferred
• Experience managing third-party integrations
• Experience managing system change and/or implementation projects
• Experience managing key vendor partnerships
• Experience with business-focused portal design and development
• Strong proficiency with core Microsoft Office Tools, specifically Excel and Power Point
• Excellent logical and problem-solving abilities
• Ability to multi-task and deliver solutions according to timelines
• Self-motivated and positive

The Business System Project Specialist will work out of our Glastonbury, CT office.

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)
• Competitive salary
• 401(k) with company match
• Short and long-term disability income protection
• Healthcare Savings Account

• Universal paid time off
• Company holidays

• Charitable giving opportunities
• Employee recognition

Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most.
Please visit our website at  for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.