Senior Endpoint Management Administrator; Remote

Position: Senior Endpoint Management Administrator (Remote)

Position Overview

The Sr. Endpoint Management Administrator is a senior‑level individual contributor responsible for owning the management and escalated support of the company’s end‑user Mac, Windows, iPad, and iPhone fleets. This role requires extensive hands‑on experience with JAMF, Microsoft Intune and related technologies, along with deep knowledge of modern device management practices. The individual in this role will function as the primary technical expert and implementer for endpoint configuration, deployment, compliance, and software lifecycle management.

Specific

Roles & Responsibilities Device & Platform Management

• Serve as the primary owner of macOS management through JAMF Pro, including enrollment, configuration profiles, policies, and patching.
• Manage iOS / iPadOS fleets using Apple Business Manager and JAMF / Intune with automated deployment and supervision workflows.
• Administer Windows endpoints through Intune, managing configuration profiles, compliance policies, updates, and provisioning.

Software Deployment & Patch Management

• Use Intune and JAMF to package, deploy, update, and monitor applications such as Slack, Microsoft 365, Zoom, Sentinel One, Chrome, Firefox, Edge, Safari, and other business software.
• Maintain a structured application lifecycle and ensure timely patching aligned with security and compliance requirements.
• Automate routine or repetitive tasks using platform‑native tools and scripting.

Security & Compliance

• Implement and maintain device compliance policies, encryption standards, threat protection settings, and endpoint security baselines.
• Work closely with Information Security to ensure alignment with corporate standards and respond to endpoint‑related risks.

Support & Troubleshooting

• Act as the senior escalation point for complex endpoint issues across macOS, Windows, and mobile platforms.
• Collaborate with Helpdesk, IT, and Info Sec teams to solve configuration challenges and improve fleet reliability and security.

Operational Excellence

• Maintain accurate device inventory, automated provisioning workflows, and documentation for configurations and procedures.
• Identify and implement improvements to endpoint reliability, automation, and user experience.

Qualifications

Required

• Extensive hands‑on experience (3–6 years) with JAMF Pro, Apple Business Manager, and Microsoft Intune in production environments.
• Advanced proficiency managing macOS, Windows, iOS, and iPadOS at scale.
• Strong background in software deployment, application lifecycle management, and patching workflows across Apple and Windows systems.
• Familiarity with enterprise applications including Slack, Microsoft 365, Zoom, Chrome, Firefox, Edge, Safari, and endpoint security tools.
• Strong troubleshooting skills and ability to operate as the primary subject matter expert.

Preferred

• Scripting capability with Bash, Zsh, and Power Shell.
• Experience with identity‑centric management (Okta, Azure AD / Entra ).
• Knowledge of security configuration, conditional access, or endpoint hardening.

Why Teaching Strategies

At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there’s no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co‑workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.

Benefits

& Perks

• Competitive compensation package
• Employee Equity Appreciation Program
• Health and wellness insurance benefits
• 401k with employer match
• Flexible work environment
• Unlimited paid time off (which includes paid holidays and Winter Break)
• Paid parental leave
• Tuition assistance, professional development, and opportunities for career growth
• Best in class technology equipment for every employee
• Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field

Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive.

Equal Employment Opportunity (EEO)

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act (EPPA)

Let’s open the door to your career at Teaching Strategies!

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