Senior ServiceNow Consultant

Our international client, is looking for Senior Service Now Consultant to join their teams on a Permanent basis in Poland. The role is to support their strategic growth across Europe with a strong focus on advisory, client engagement, and growth initiatives.

The role operates at strategic and advisory level, working closely with senior stakeholders, supporting pre‑sales activity, shaping transformation programs, and guiding enterprise‑scale Service Now implementations.

• Act as a trusted advisor to senior client stakeholders across large‑scale Service Now transformation programs
• Lead strategic discussions, solution design, and roadmap definition
• Support pre‑sales activities, including RFP responses
• Produce Functional Design Documents (FDDs) and process flows
• Define user stories, acceptance criteria, and functional specifications
• Engage with clients across Europe

• 10+ years of professional experience
• 5 years experience in Service Now (including implementation projects)
• Experience in one or more of the following Service Now modules:
  Third‑Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD)
• Experience in consulting engagements
• Understanding RFPs & pre‑sales activities
• Excellent communication and stakeholder management skills
• Willingness to travel occasionally within Europe
• Must speak fluent English and Polish
• Must be Based in Poland

• Join a growing global Service Now practice with clear growth plans
• High visibility role with direct access to senior leadership
• Strategic, advisory work on enterprise‑scale digital transformations
• Remote setup with international exposure (must be based in Poland)
• Competitive renumeration package

If you are a senior Service Now consultant ready to take the next step in your career.

Please apply directly or send me an email to:

Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.