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Remote Triage Specialist Ads & Commerce Issues
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-04
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Mackin Talent
Remote/Work from Home
position Listed on 2026-01-04
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location: Town of Poland
A technology support company is seeking a Triage Specialist for a remote position lasting 12 months. The role involves investigating product quality issues with Facebook's Ads and Commerce products. Key responsibilities include troubleshooting complex customer issues, triaging escalations, and collaborating with various stakeholders. Candidates should have a Bachelor's degree in a relevant field and at least 2 years of experience in technical support or software engineering.
Excellent communication and analytical skills are essential.
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