Sr. Application Support Engineer

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REMOTE – Sr. Application Support Engineer (production support .NET/C#/SQL/AWS) for a rapidly growing SaaS software company.

Jobot Job is hosted by:
Lisa Maloney.

Salary: $125,000 - $180,000 per year.

We are a fast‑growing software company revolutionizing the way people buy and sell. We are profitable and have doubled revenue every year since inception. Our culture is positive and can‑do, and we are looking for someone with a similar mentality to join us 100% remotely.

• Competitive base salary + bonus
• Comprehensive benefits package including 401(k) with 4% match, medical/dental/vision, etc.
• 9 paid company holidays + paid time off
• 100% remote work schedule with flexible first‑shift hours
• A growing engineering team with strong engineers who enjoy what they do
• Accelerated career growth

Our company is a leading innovator in automotive technology software, and we are looking for a dynamic and experienced Permanent Sr. Application Support Engineer to join our team. This role involves working on a team of talented engineers, troubleshooting complex software issues, and driving the development and implementation of cutting‑edge internal tooling solutions. The ideal candidate will have a strong background in C#, .NET,

SQL, AWS, and other relevant technologies, with a proven track record of resolving production support issues in a timely manner for customers.

• Oversee and manage the troubleshooting, maintenance, and enhancement of all production issues and tools that support the production of the product lines.
• Collaborate with cross‑functional teams to ensure seamless integration and functionality of applications.
• Utilize expertise in AWS and JavaScript to develop and implement innovative solutions to complex technical issues.
• Maintain up‑to‑date knowledge of industry trends and advancements, ensuring our software solutions remain at the forefront of technological innovation.
• Provide top‑tier customer support, resolving issues in a timely and effective manner.
• Participate in the full software development lifecycle, including requirement analysis, design, coding, testing, and deployment.

• 3+ years of experience in a hands‑on engineering role using .NET, C#, and SQL.
• 1+ years of experience in technical product support resolving customer‑facing issues.
• Extensive experience with JavaScript, Angular, AWS, and other relevant technologies.
• Strong problem‑solving skills, with the ability to troubleshoot complex software issues.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams.
• A strong customer focus, with the ability to provide top‑tier customer support and resolve issues in a timely and effective manner.
• A Bachelor's degree in Computer Science, Information Technology, or a related field is highly preferred.

Interested in hearing more? Easy Apply now by clicking the “Apply Now” button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.

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