Consultancy: Digital Accessibility Consultant, ICTD Digital Core remote

Consultancy:
Digital Accessibility Consultant, ICTD Digital Core (12 months, remote)

Job no: 588996
Contract type:
Consultant
Duty Station:
Valencia
Level: Consultancy

Location:

Spain

UNICEF is committed to accessibility for all employees, children, and communities. UNICEF has invested in digital accessibility through assessments of key ICT systems, such as E-recruitment, Agora, Drupal, SharePoint, Vision, and Achieve.

UNICEF is seeking an Accessibility Consultant to support and sustain the Digital Accessibility Helpdesk into a fully institutionalized function. The consultant will strengthen UNICEF’s digital accessibility efforts and advance commitments under the 2030 Disability Inclusion Policy and Strategy (DIPAS).

• Institutionalization of Digital Accessibility Procedures and Processes
• Standards development and documentation for digital accessibility
• Advocacy and integration into key institutional processes (procurement, ICTD digital solutions)
• Accessibility Classification system design and implementation
• Accessibility auditing and remediation support for websites, mobile apps, and digital content
• Day‑to‑day support to the Accessibility Helpdesk and ticket resolution
• Partnership development with UN agencies and external stakeholders
• Content development for internal knowledge sites and training on digital accessibility

• Accessibility Helpdesk support and ticket processing
• Audit reports for accessibility issues across digital platforms
• Knowledge transfer and training on digital accessibility
• Strategic expansion plan for scaling the Accessibility Helpdesk across UN agencies

• Advanced user of screen reading software and proficient with at least two widely used computer screen readers
• Proficient with at least one major smartphone or tablet screen reader
• Effective communication to both technical and non‑technical audiences
• Proficient in office applications (Adobe Acrobat, Google Chrome, Microsoft Edge, Word, Excel, PowerPoint, Mozilla Firefox) and familiarity with accessibility features
• Experience managing projects, tracking progress, and liaising with multiple teams
• Experience with AI (particularly GenAI) and accessibility
• Fluent in English (other UN languages a plus)

Competitive salary according to UNICEF’s paid leave and benefits package. The 12‑month contract may be extended.

Apply fully online through UNICEF Careers. If shortlisted, candidates may be required to undergo reference, background checks, and may need a visa for IP positions. Reasonable accommodations are available.