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Technical Support IT Support

Senior SaaS Tech Support Specialist, Tier 2 — Remote

Remote / Online - Candidates ideally in
New Jersey, USA
Listing for: Fullpath
Remote/Work from Home position
Listed on 2026-01-05
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading tech company based in New Jersey is seeking a Technical Support Specialist, Tier 2. In this role, you will be responsible for providing high-quality customer support, troubleshooting technical issues for SaaS products, and collaborating with teams to enhance customer experience. The ideal candidate has at least 2 years of technical support experience, exemplary communication skills, and a service-oriented mindset.

This position offers competitive compensation in a fast-paced environment, with a focus on collaboration and growth.
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Position Requirements
10+ Years work experience
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