L2 production Support
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-01-05
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IT/Tech
IT Support, Technical Support
Company Description
Alltech Consulting Services is a boutique IT staffing and consulting firm founded in 1998 with a proven track record of connecting skilled professionals with global Fortune 100 companies. The company is dedicated to delivering value‑driven solutions, offering a seamless recruiting experience for both clients and candidates. With expertise, innovation, and commitment, Alltech strives to build long‑lasting partnerships and be a trusted resource in the technology consulting space.
Join a company that is passionate about helping professionals achieve their career goals.
This is a contract role for a Level 2 Production Support specialist at Alltech Consulting Services, Inc. The position is based in Orlando, FL, and offers a hybrid work arrangement with a balance of onsite and remote work. The support professional will oversee application and production support, resolve technical issues, troubleshoot system challenges, and ensure smooth business operations. Key responsibilities include monitoring systems, addressing incidents, providing solutions efficiently, and collaborating with teams.
Responsibilities- Monitor systems and proactively identify issues.
- Address incidents and provide timely resolution.
- Collaborate with cross‑functional teams.
- Provide clear updates and communication.
- Ensure smooth business operations.
- Experience in Application Support and Production Support with strong technical and functional knowledge.
- Proficient in analytical skills to identify, analyze, and resolve system‑related issues.
- Excellence in communication to collaborate with cross‑functional teams and provide clear updates.
- Strong troubleshooting skills to diagnose and resolve technical problems promptly.
- Technical expertise in relevant software or platforms is a plus.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proactive approach, attention to detail, and ability to manage multiple priorities.
- Senior‑ity level:
Entry level - Employment type:
Contract - Job function:
Management and Manufacturing - Industries: IT Services and IT Consulting
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