Senior Technical Trainer; Cyber & Information Resilience

Job Title Senior Technical Trainer (Cyber & Information Resilience)

Job Location Tewkesbury UK

Job

From 11 UK sites our team of nearly 1000 people delivers unique capabilities across space air land sea and cyber for military security and commercial customers across the UK and worldwide.

L3

Harris in Tewkesbury is our HQ for our Intelligence & Cyber International the land domain our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems cyber and electromagnetic activities (CEMA) electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict cyber warfare force protection and counter terrorism.

We are currently looking for individuals with a passion for technology to join our team of Cyber and Information Resilience Subject Matter Experts (SME) to create and deliver training to a range of internal and external customers. Partnering with engineering teams and customer stakeholders to define training requirements for courseware content design & develop courseware from initial concept through to delivery.

This is a hands‑on role including product training delivery and training management. There will opportunity to work on other exciting projects such as assisting with pre‑sales demonstrations post‑sales customer support maintaining complex solutions in our training fleet and working with engineers on product development.

Please note that although hybrid working may be available this is dependent on specific projects and as such may change from time to time. As a result we cannot guarantee hybrid or remote working for this role. The successful candidate must be capable of full-time on-site presence at our Tewkesbury facility.

• 3000 to 6000 DV Bonus please note this level of clearance isnt essential for this role. This bonus is subject to individual clearance and project requirements discussed upon application.
• Half day finish on a Friday
• 25 days holiday per year (plus bank holidays) increasing with long service and with the opportunity to buy / sell up to 5 days
• Private medical insurance with optional family cover
• Pension scheme of up to 8% employer contribution
• Life Assurance 4x salary (flexible up to 10x)
• Group income protection
• Flexible opt‑in extras such as a health care cash plan dental insurance gym membership critical illness cover and cycle to work scheme
• Employee Family Assistance Program providing mental health and wellbeing support
• Professional membership reimbursement (discretionary)

The responsibilities of your role will include the following :

• To plan manage and execute technical training activities ensuring that appropriate staff equipment and other resources are available and used in an efficient and effective way.
• Delivering training on cryptography solutions to customers at all levels. Predominantly classroom-based instructor led delivery in Tewkesbury or at customer sites.
• Analysing designing and developing new training course material and updating existing training material.
• Creating supporting documentation such as training course proposals training plans and student handouts.
• Becoming a product SME on the use of ICI products and complete integrated solutions containing third party partner solutions.
• Be responsible for training pool stock for the cryptographic portfolio ensuring that the level and quality is maintained and future requirements are planned in line with Company AOP future Sales and BD forecasting new product development.
• Assisting in a variety of pre and post sales technical support tasks on behalf of sales or customer support teams such as product presentations trials and demonstrations 1st / 2nd line helpdesk technical support producing quotations and input to bid activities.
• Be prepared to travel internationally for short durations (typically up to 1 week in duration).
• Work closely with sales engineering and product management through provision of customer feedback and user SME.
• Support the company in the advancement of…