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IT Consultant

Director, Omni-Channel Solutions — Remote Lead

Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
An innovative health insurance company seeks a Director of Omni-Channel Solutions to lead strategic initiatives and enhance customer experiences using advanced technologies. The ideal candidate will have over 10 years in contact center technologies and a strong background in managing BPO operations. Key responsibilities include defining omni-channel strategies and collaborating with cross-functional teams. This remote role offers a competitive salary and comprehensive benefits including medical, dental, and retirement plans.
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