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HelpDesk/Support Technical Support

Remote Italian​/English Service Desk Analyst

Remote / Online - Candidates ideally in
Providence, Providence County, Rhode Island, 02912, USA
Listing for: CAI
Part Time, Remote/Work from Home position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
A global technology services firm is seeking a Bilingual Service Desk Analyst (Italian/English) to provide technical support to users. Responsibilities include diagnosing issues via phone or chat, documenting tickets, and offering first-level support. Candidates should have 6-12 months in a Service Desk role and be bilingual in Italian and English. This part-time position allows for remote work and offers a pay rate of $18 per hour plus bonuses.

Benefits include 401k access and paid sick leave.
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