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Remote IT Service Desk Agent Tier 1 ; Windows​/O365

Remote / Online - Candidates ideally in
North Dakota, USA
Listing for: Saic
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 40000 USD Yearly USD 35000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Agent Tier 1 Support (Windows/O365)
A prominent technology firm is seeking a Remote Service Desk Agent to provide support for customer inquiries while ensuring all IT policies are upheld. The role involves troubleshooting Windows and Office applications, documenting interactions, and collaborating with a fast-paced team. Ideal candidates possess an IT degree or equivalent experience and must secure Federal Government clearance. This position offers a competitive salary up to $40,000 and the opportunity for ongoing professional development.
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