Digital Health Implementation Manager

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.
We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have a company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays.

We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture.

This position is fully remote in the US. Now that you know what we're looking for in talent, let us tell you why you'd want to work  an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

The Digital Health Implementation Manager is responsible for developing and leading projects, teams, and resources to help Clinical Sales and National accounts attain commercial goals among large, complex, and/or strategically valuable health care organizations including oncology accounts, traditional health systems as well as their business associates including IT companies, partners, and other entities. Their remit is to integrate the test portfolio into the customer workflow by providing solutions including IT, data, and contractual arrangements.

This role supports both on market and emerging products and solutions in the advanced oncology testing market. This role is expected to collaborate across commercial, operational, IT and medical teams internally and externally to implement a business strategy that establishes alliances with these health organizations and networks. These activities will serve to complement our established field sales team and create incremental access, relationships, and test utilization aligned with customer needs.

This is a customer facing, field based role with geographic and account assignment.

• Enhance commercial connectivity between Neo Genomics and other healthcare providers, vendors, and technology solutions
• Identify opportunities, negotiate agreements and drive the integration of technology and services within oncology and health system customers to create seamless data exchange and collaboration across the healthcare ecosystem and improve the value of oncology care delivery with customers and patients
• Partner with account leads (national or field) to align with account plan, client engagement including CIO, CMIO, service line leaders and technology decision makers to execute digital health strategies including interoperability (establish and maintain), workflow assessment and improvement, care pathways and standardized protocols, working within customer CRM/PHM/EHR systems and establishing data agreements
• Develop customer specific resources for pull through of key digital initiatives including care pathways and interoperability such as tip sheets and educational support
• Partnership Development and Account Management Actively collaborate with account team members and customer stakeholders and decision makers
• Connectivity/Interoperability Strategy work closely with DTS (IT) and commercial leadership to identify, validate and prioritize projects to improve connectivity, including optimization of existing interfaces
• Stakeholder engagement
• Monitor and collect market intelligence and trends to improve strategy and collaboration
• Lead and/or engage in strategic digital health projects to enhance client experience
• Project management and execution
• Business development and growth
• Performance monitoring and reporting