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Remote Center Analyst - Customer Data & Service

Remote / Online - Candidates ideally in
Springfield, Sangamon County, Illinois, 62777, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    CRM System, Technical Support
  • Customer Service/HelpDesk
    CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 21.5 - 23 USD Hourly USD 21.50 23.00 HOUR
Job Description & How to Apply Below
Position: Remote Support Center Analyst - Customer Data & Service
A federal services company is seeking an ER&R Support Analyst to join their fully remote team. The role involves managing inbound and outbound communications related to verification of Marketplace insurance data, providing customer support via phone and email, and working with spreadsheets and a CRM application. Candidates must have at least a Bachelor’s degree or equivalent experience, and strong organizational and communication skills are essential.

Compensation ranges from $21.50 to $23/hour.
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