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Technical Support Specialist- Fully Remote
Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listed on 2026-01-07
San Diego, San Diego County, California, 92189, USA
Listing for:
Military, Veterans and Diverse Job Seekers
Remote/Work from Home
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Technical Support Specialist - Fully Remote Job Duties
- Provide support to Ting customers by phone and email
- Create and maintain clear, concise and accurate documentation for internal and external use
- Act as liaison to ensure smooth operations and service delivery to all customers and partners
- Identify, report, and document technical issues to help isolate and resolve issues in a timely manner
- Support Engineering team with testing software and hardware
- Troubleshoot issues down to the root cause
- Perform other duties as required
- Associates Degree or valid (up to date) certification in related field
- 2 years' work experience in a technical support or customer support role
- A willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends and holidays
- Competitive salary + equity
- Freedom - ability to make, own, and carry out decisions
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