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Technical Support HelpDesk/Support

Remote Connected Device Support & Reconciliation Specialist

Remote / Online - Candidates ideally in
Providence, Providence County, Rhode Island, 02912, USA
Listing for: GovCIO
Full Time, Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology services provider is seeking a Connected Device Support & Reconciliation Support Technician to provide remote assistance to Veterans needing help with their telehealth devices. This role includes inbound and outbound call support, device setup and troubleshooting, and thorough documentation of all interactions. Ideal candidates are enthusiastic about customer service, familiar with technology, and possess strong communication skills. The position offers a full-time schedule, Monday through Friday, from 8:30 AM to 5:00 PM EST.
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