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Technical Support

Remote Product Support Specialist - Customer-Centered Impact

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: R.W. Mercer Co.
Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading support solutions provider is seeking a Product Support Specialist to deliver top-notch technical and product support remotely across the United States. You will handle customer inquiries, troubleshoot technical issues, document interactions accurately, and provide clear guidance on product features. Ideal candidates will have experience in product or technical support, strong communication skills, and the ability to work independently.

This role offers competitive compensation, remote work, and opportunities for training and growth.
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