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HelpDesk/Support Technical Support

Remote Italian​/English Service Desk Analyst

Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: CAI
Part Time, Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below
A leading technology services firm seeks a Bilingual Service Desk Analyst (Italian/English) to provide part-time (20 hours/week) remote technical support. The ideal candidate must have experience in customer service and troubleshooting, along with a high school diploma. Responsibilities include assisting users via phone, email, and chat, resolving issues, and documenting tickets accurately. The role offers $18 per hour plus a language bonus and other benefits like 401k and paid sick leave.
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