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IT Support IT Business Analyst Technical Support

Tier 1 IT Support Analyst — End-User & Remote Access

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: BAE Systems PLC
Full Time, Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 77809 - 132275 USD Yearly USD 77809.00 132275.00 YEAR
Job Description & How to Apply Below
A leading defense technology firm is seeking a Tier 1 Initial Support Analyst in Washington, DC to provide exceptional IT support. In this full-time role, you will manage end-user computing devices, perform troubleshooting, and document incidents using ITSM platforms. Requires a bachelor's degree in IT or related field and 2+ years of experience with a focus on customer service. The position offers a salary range of $77,809 - $132,275 along with comprehensive employee benefits.
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