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Modern Customer Engineer

Remote / Online - Candidates ideally in
Mission, Johnson County, Kansas, 66201, USA
Listing for: Convergys
Full Time, Remote/Work from Home position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Modern work Customer Engineer page is loaded## Modern work Customer Engineer locations:
NLD Work-at-Hometime type:
Full time posted on:
Posted 7 Days Agojob requisition :
R1690429

Job Title:

Modern work Customer Engineer

Job Description
** Responsibilities:
*** Key technical resource for the customer
* Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance
* Join a highly motivated team of leading industry experts
* Preview new technology before others in the industry and learn how to make the best from it
* Visit customers to train them and share industry and development expertise
* Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
* Build strong customer relationships and ensure deliveries align with customer projects and milestones.
* Gain access to expertise and support from Microsoft’s consulting practice and product groups
* Continually learn and grow professionally
* Analyze problems
* Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
* Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier. Engineers must also possess strong technical writing, presentation, and training skills
* Fluent English oral and written communication
** Technical

Skills:

*** Designing and Implementing Services of MS Exchange server ( 2013, 2016, 2019) such as:
High availability (DAG), Public Folders, Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting and Logging
* Experience in assessing Exchange Servers, health checks of existing solutions, provide best practice recommendations, guidance on clients, supporting customers on their operations in Exchange environments which includes change, release, performance, and availability management.
* Experience with Exchange migrations, upgrades, and optimizations.
* Experience with Microsoft Teams and M365 cloud solutions will be a plus
** Nice to have:
*** TEAM/Skype for Business Server
* Active Directory-Exchange integration skills
* Networking* Power Shell scripting skills
* Exchange Hybrid experience

We are seeking for individuals who hold a valid SC for the Netherlands and are open to traveling both within the country and within EMEA 50-75% of the time.

Location:

NLD Work-at-Home Language Requirements:

Time Type:

Full time
** If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**#
** Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.#
** Company Overview:**### We power the brands of the future. Some call us a global technology and services leader.  But we’re so much more.
Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges.
Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology,  and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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