Systems Engineer; Managed File Transfer

Systems Engineer (Managed File Transfer)

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

Zions is looking for a System Engineer to join the Infrastructure Application File Delivery team (DTS). This team is focused on reliably and securely managing File Transmissions for critical business applications & functions within the enterprise. The System Engineer proactively identifies & implements configuration, monitoring, security, troubleshooting and problem resolution for Managed File Transfers, both internally and externally. This includes configuring, analyzing, improving, and responding to dashboards & alerts for a wide range of systems as part of file movements and business applications.

The System Engineer will partner with projects, other infrastructure engineers, Enterprise Information Security, and business application subject matter experts, to configure & tune file movements, provide triage and troubleshooting for system & application issues and facilitate response & escalation activities for timely resolution. This position will interact with multiple teams and provides excellent learning opportunities. This position supports our 24x7 technology operations and does require On-Call responsibilities.

• Identify hardening, resiliency, stability, automation, scripting, and efficiency opportunities across the environment; drive implementation as needed
• Ensure stable and resilient 24x7 operations of the Managed File Transfers Applications and Infrastructure, including an on-call rotation
• Environment & Application stability & hardening, vulnerability remediation, application resiliency, application modernization including Cloud & K8s
• Troubleshooting & Facilitating resolution of issues and communicating with infrastructure and application owners, Incident Management, and other key stakeholders
• Creating and maintaining system and process runbooks, data-flows, and other documentation, to ensure standards compliance
• Root Cause analysis and identification of corrective and preventative actions to increase stability and reliability of the DTS Systems, reducing risk
• Performing additional duties as assigned

• A Bachelors Degree in Information Technology or related field and 4+ years of experience supporting technology infrastructure in a large multi-site environment. A combination of education and experience may meet requirements
• Experience with senior level engineering of Enterprise Integration technologies, such as Managed File Transfer integration applications
• Hands on experience with technology monitoring components and tools
• Good communication skills and ability to facilitate event coordination across multiple domains
• Ability to meet deadlines and schedules within a team-oriented environment
• Troubleshooting skills for technology infrastructure issues including file systems, networking, server, and file transfer errors
• Solid understanding of Unix/Linux & Windows file systems, along with transfer protocols including SFTP & AS2
• Experience with IBM Sterling File Gateway, or similar enterprise-grade Managed File Transfer applications is desired
• Mainframe z/OS experience is desired

This position has a hybrid work from home schedule with a minimum of three days per week in the office at the new Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station
• At least 75% of the building is powered by on-site renewable solar energy
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms
• Large modern cafe with a healthy and diverse menu
• Healthy indoor environment with ample natural light and fresh air
• LEED-certified sustainable building that features the use of low VOC-emitting construction materials
• Medical, Dental and Vision Insurance - START DAY ONE
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee…