Junior Data & Insights Analyst

Job Description

• Join and grow your career within our Membership team in a junior data analyst role to help transform our digital and business data
• Great opportunity to enhance your hands‑on experience with SQL, Google Analytics and data visualisation tools!
• Enjoy flexibility, well‑being initiatives and opportunities to develop your career within a diverse and inclusive workplace!

We have a great full‑time permanent opportunity for a motivated and enthusiastic Junior Data and Insights Analyst to join our Membership team. Reporting to the Senior Manager, Data Analytics, Data Science & Digital, you will support the delivery of scalable data products and trusted reporting by working with digital analytics tools, cloud data platforms, and dashboards. The role bridges technical analytics work and business needs by helping transform digital and business data into accurate, well‑documented insights that enable marketing, product, and relevant teams to make data‑driven decisions.

This is a hybrid work arrangement, for you to work across our Sydney Olympic Parks and Sydney CBD offices, with some work from home.

• Assist in implementing scalable and reusable data products under guidance from senior analysts
• Work with internal stakeholders to help translate business needs into simple technical documentation
• Use digital tools including Google Analytics 4 (GA4) to analyse user behaviour across web and app
• Collaborate with data engineers to understand data pipelines and quality controls
• Help combine digital and business data to support comprehensive analysis
• Support marketing and product teams in interpreting analytics findings
• Participate in data validation and troubleshooting processes
• Assist in the development and upkeep of dashboards in Tableau and Looker as well as maintaining existing dashboards and ensuring data accuracy under supervision
• Support business as‑usual reporting needs including processes, dashboard logics and data sources by refreshing or modifying existing reports and working with product managers to gather basic reporting requirements
• Help translate stakeholder needs into visual outputs with support from senior team members
• Update and maintain data dictionaries and internal documentation repositories and support knowledge‑sharing efforts within the analytics team
• Participate in requirement‑gathering sessions with business teams and help translate analytical findings into clear summaries & visual outputs into clear summaries for business users.

• 1–2 years of relevant work experience in analytics or data‑related roles.
• Strong working knowledge of SQL including writing queries to extract, join, and transform datasets
• Hands‑on experience in data visualization tools i.e. Tableau, or Looker is a plus
• Exposure to cloud platforms (e.g., Big Query preferred)
• Hands‑on experience or familiar with Google Analytics (GA4) or Adobe Analytics for digital performance analysis
• Intermediate to advanced understanding and skills with Office 365 applications
• Strong willingness to learn and adapt.
• Developed written and verbal communication skills
• High degree of organization, time management and ability to prioritise tasks
• Attention to detail

• Exposure to Google Tag Manager (GTM), including understanding basic tagging and event tracking concepts
• Understanding of digital analytics concepts such as user journeys, funnels, and conversion tracking.
• Exposure to data documentation, data dictionaries, or reporting logic documentation

• At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
• Progressive flexibility, leave and well‑being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award‑winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA Membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home &…