VP, Technology Consulting - ServiceNow Head

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Engineer the Future with a Career at EPAM ()

If you are an experienced Service Now Technology Expert looking for a high-impact role with a global leader in digital transformation, EPAM is the perfect next step in your career! As an EPAMer, you’ll have the opportunity to work with a supportive team on a variety of interesting projects for some of the biggest brands in the world. Are you ready for the next step in your career journey?

Apply now!

Req.#

Responsibilities

• Launching and leading the Service Now practice

• Running P&L, driving productivity and improving utilization

• Understanding client needs:
Analyze business processes, pain points, and desired outcomes to recommend suitable Service Now solutions

• Solution design:
Craft technical blueprints for Service Now implementations, considering existing infrastructure, scalability, and integrations

• Estimating & quoting:
Prepare proposals with detailed cost estimates and implementation timelines

• Guiding technical teams throughout the implementation process, suggesting improvements for efficiency and scalability

• Staying updated:
Continuously learn about new Service Now features, best practices, and industry trends

• Participating in sales pitches and presentations

• Collaborating with internal stakeholders, product vendors and partners

• Developing internal best practices and a center of excellence

Requirements

• 11+ years of experience with Service Now and 10 years of combined experience in IT Management/Leadership

• P&L ownership

• Passionate Servant Leader and employee advocate with a strong Service Now expertise

• Strategic thinker with a comprehensive vision of the Service Now platform and delivery in alignment with organizational goals; sound ability to understand & translate highly technical information into straightforward concepts

• Strong cross-functional capabilities that drive reciprocating value between delivery teams and enterprise stakeholders

• Vast technical acumen spanning data center operations, service design, service delivery and continuous improvement, enterprise monitoring, database architecture/administration, and application development

• Rich consultative, architecture, and development experience in consultative roles

We offer

• Medical, Dental and Vision Insurance (Subsidized)

• Health Savings Account

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Short-Term and Long-Term Disability (Company Provided)

• Life and AD&D Insurance (Company Provided)

• Employee Assistance Program

• Unlimited access to Linked In learning solutions

• Matched 401(k) Retirement Savings Plan

• Paid Time Off – the employee will be eligible to accrue paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

• Paid Holidays - nine (9) total per year

• Legal Plan and Identity Theft Protection

• Accident Insurance

• Employee Discounts

• Pet Insurance

• Employee Stock Purchase Program

• If otherwise eligible, participation in the discretionary annual bonus program

• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

This Remote Position Cannot be Performed in New York City.

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and…