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Senior IT Help Desk Lead — ITIL & Remote

Remote / Online - Candidates ideally in
Detroit, Wayne County, Michigan, 48228, USA
Listing for: CGS Federal (Contact Government Services)
Remote/Work from Home position
Listed on 2026-01-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Position: Senior IT Help Desk Lead — ITIL & Remote Support
A government services provider is seeking a Senior Help Desk Technician in Detroit, Michigan. The role involves providing IT support, including backup/ restoration management, user training, and maintaining IT inventories. Candidates should have experience with Adobe Connect and hold an ITIL Foundations certification. Additionally, active DOD clearance is required. The position offers a competitive salary and benefits including health, dental, and 401(k).
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Position Requirements
10+ Years work experience
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